Giving a Voice to the Deskless Workforce with Px3™
The Company: Ground Control
Established: 1973
Industry: Facilities Maintenance and Services
Headcount: 1100+
The Challenge
Over 90% of the Ground Control workforce are deskless with low or no access to emails or other digital communication methods
Previous surveys made it difficult to reach the colleagues working remotely (on site)
Survey results took a long time to produce and did not show clearly where to take action to improve culture and wellbeing
The Solution
Designed posters and internal communications with QR codes and URL access to surveys from any device
Developed a bespoke survey for Ground Control that gave them the outputs from our framework to the following people outcomes:
- Engagement
- Retention
- Advocacy (eNPS)
- Innovation
Used Think, Feel, Do to show all Managers where they can take action that will make the biggest difference (without overwhelming them with data)
Brought in old survey data results into our platform to deliver historic trend analysis
The Results
Participation in the Annual Survey: 91%
Insights Into Action: Simple and achievable action plan delivered to the Senior Leaders
Real-Time Results: Results dashboards delivered in real time
Get in touch
Speak with our team to get a demo of what we do and to kick off a great human conversation.