Employee Surveys With Impact
Great Customer Experiences Start with Great Employee Experiences
The People Experience Hub helps hospitality businesses understand their people, take action, and deliver better customer outcomes.
Trusted by Some Amazing Hospitality Organisations
Create a Culture Where your People Thrive
Watch our hospitality video to understand how to create a great employee experience to deliver a great customer experience
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Download the report
Hospitality Culture Report
Explore the culture trends, challenges, and people insights shaping hospitality today
Watch the webinar on demand
Hospitality Beyond Service: Building a Thriving Hospitality Workforce in 2026
Discover the key themes from the latest Hospitality Culture Index Report, uncovering what truly shapes great people's experiences across the industry - Insights from Nicola Marshall, Welcome Break, Craig Wells, Purple Story, Jordan Saxby, The PxHub
Case Study
Turning Employee Feedback into Action Across a Growing Workforce | Loungers
Read our blog
The Secrets of High-Performing General Managers
In the fast-paced, high-pressure world of hospitality, the GM role is make-or-break - for the team, the business, and the customer experience. But what actually separates the good from the great?
Podcast Episode: The Secrets of High‑Performing Pub GMs
Rob and Jordan uncover what sets top pub and hospitality GMs apart. Learn practical leadership tips, culture-building strategies, and everyday decisions that drive team performance, guest satisfaction, and business success. Listen now.
Read our blog
Working for a “Big Pub” company – employee listening in a large hospitality organisation
Jordan Saxby, Head of Client Delivery at The PxHub, draws on his experience in one of the UK’s biggest pub companies to share practical lessons on employee listening, manager engagement, and navigating the realities of imperfect data.
Our Survey Tools
Our tools provide the flexibility to deliver your employee survey needs, with bespoke or templated options and access to our question bank and multiple deployment options.
Employee Engagement Surveys
Get rich insights to drive people strategy and elevate your culture with a tailored employee survey, powered by Px3, our framework that explores the think, feel and do of engagement.
Explore Engagement SurveysPulse Surveys
Explore specific themes such as ED&I, Wellbeing or Change with an ad hoc survey; or monitor key measures over time, quickly and easily; with our flexible pulse survey tool.
Explore pulse surveysWellbeing Surveys
Find out what enabling or getting in the way of physical, social, or mental wellbeing in your organisation, and start making a difference.
Explore wellbeing surveysEmployee Lifecycle Surveys (Moments)
From joining to leaving, and anything in between, measure the moments that matter to you and your people across the employee journey.
Explore momentsDashboards and Analytics
Get real-time data and insights, without having to be and analyst. Give managers access to accessible, easy to use dashboards with downloadable results.
See our dashboardsAction Planning
Turn survey insights into change, by creating accountability and visibility of actions. Set action plans and delegate tasks, then monitor progress over time.
Visit action planningPurple Story
Meet our Hospitality Partner
We’ve partnered with Purple Story to combine employee feedback expertise with operational excellence. Together, we help organisations turn insight into action, driving real improvements in people outcomes and business performance - starting with the hospitality sector and beyond.
